Shipping & Returns
We aim to process and dispatch orders within 1-2 working days. Please note delivery times do not include weekends or national holidays.
The purchaser is responsible to pay any applicable taxes or duties that may apply. We do not calculate or collect taxes or duties from you. It is the responsibility of the purchaser to be sure that their location’s Customs Department permits the shipment of our products to their country and what duties or tariffs they may have to pay upon their orders delivery.
If you’d like a refund you can use the return waybill included in your parcel and organize the pick up. If you can’t find your return waybill please contact us and we will organise pick up for you. You have 14 days from receiving your order to book your complimentary collection – once your purchase is back with us a refund will be issued back to your original payment method. Please note that original shipping fees are non-refundable (unless items were delivered faulty).
Items must be returned to us unused with all tags and designer labels still attached. Returns that do not meet our policy will be sent back to you.